General terms of sale and use

Le Corbier, Saint Jean d’Arves et Saint Sorlin d’Arves
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La Toussuire / Les Bottières
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Saint-Colomban-des-Villards
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What is « Carré Neige » insurance ?

Carré Neige insurance, billed at 3.00 euros per day and per person, is an effective solution that covers all of your needs.

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In the event of a ski accident, you are:
  • No advance costs for rescue on slopes,
  • Covered for your rescue and evacuation costs,
  • Refund of ski passes and lessons,
  • Repatriation if necessary to your home.

Is the pass nominative?

The pass is nominative, personal and non-transferable. Go to our general sales conditions - "Passes" and "Pass control" article.

Specific equipment and circulation on the domain

Snowscoot, snowbike ... Some equipments are allowed on part of the Sybelles ski area and ski lifts. Get the list of ski lifts and sectors accessible to special vehicles at customer@sybelles.ski  or in ski resorts.

Pick up at the station

In resorts, you can withdraw your passes purchased online. Get your voucher for your online order and go to the ski lift cash desks at Les Sybelles stations.

Unable to access my account

Perhaps you forgot your pass pot? Do not panic, by clicking on "forget your password", an automatic email with your password is sent to your email address for logging into your account.

After 5 unsuccessful attempts at your account, the system hangs. Then contact the customer service of the station of your choice of departure to reactivate your online account and finalize your order. Contacts

All freqently questions

Free delivery

Home delivery (9 days for France, 12 for Europe and other countries) or pick up at the station

Secure payment

Visa, Mastercard, CB, American Express

You have a hands-free card

Recharge it immediately!

Download the application of Sybelles
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